Policies
Store Closure Notice
Bottlecutting Inc. is closing. All products are sold as part of a final liquidation sale. Inventory is limited and will not be replenished.
All sales are final. Please review your order carefully before completing checkout.
Privacy Policy
We take your privacy seriously and take reasonable measures to protect your personal information. Personal data collected is used solely to process and fulfill orders. We do not sell or share your information with third parties.
Refund Policy
Store Closure and Final Sale
Due to store closure and liquidation pricing:
• All sales are final.
• No refunds.
• No returns.
• No exchanges.
• No price adjustments after purchase.
This policy applies to all products and all orders without exception. By completing your purchase, you acknowledge and agree to these terms.
Shipping Policy
Address Accuracy
You are responsible for entering accurate shipping information. Address change requests submitted after an order is placed are not guaranteed due to automated fulfillment. Any additional shipping charges resulting from incorrect or incomplete addresses are your responsibility.
Fulfillment Time
Orders typically ship within 1 business day. In some cases, fulfillment may take up to 3 business days. Delays caused by carrier issues, weather events, geopolitical events, or other circumstances outside our control may occur.
Partial Orders
We do not ship partial orders. Orders will ship only once all items are in stock.
Carrier and Method
We primarily ship using Xparcel, which selects the most cost-effective carrier based on origin and destination. This may include a mix of national and regional carriers.
Shipping Territory
We ship worldwide where supported by carriers. You are responsible for all customs duties, taxes, brokerage fees, and import-related charges. We are not responsible for customs delays.
International Orders
Orders shipped via USPS may not be trackable once they leave the United States. Delivery to some countries may take up to 45 business days.
USPS delivery times are estimates only and are not guaranteed.
Fraud Screening
All orders undergo fraud screening. Most orders are approved within 20 minutes and ship within 24 hours. Some orders may require additional review and take longer.
General Policies
• All transactions are processed in USD.
• Charges will appear as Bottlecutting Inc on your statement.
• We are a Canadian company. Some card issuers may charge international transaction fees for orders placed outside Canada.
Contact
For any questions, contact:
📧 info@bottlecutting.com